Privacy policy

Testimonials

  • My mates and I can thoroughly recommend. A very friendly company, everything was arranged perfectly for our 4 day trip exploring the wonderful country of Lithuania. We go somewhere every year since 23 years, and this was the first time using e-bikes. It was also one of the best! The bikes supplied were excellent. All my communications with Saulius the owner were easy and friendly and very efficient. Easily a 10 out of 10 experience. Nei Watson, Great Britain, 2022
  • Dear Baltic Bike Travel Team, We would like to thank you very much for the perfect organization of the bike tour from Vilnius to Tallinn. Everything worked out great - even the weather played along with sun, sun, sun. Igor was a great travel companion who did his job confidently in every situation - with a high level of commitment and obvious joy. We are taking home many very good impressions from the three Baltic states. Gitta and Steffen Hoy, Germany, 2021 (self-guided supported cycle tour of the Baltics: from Vilnius to Tallinn, SG11)
  • I was part of Ann Scolnick's tour from Tallin to Vilnius.  I was extremely pleased and satisfied with our tour. The organization, and hotels were excellent.  Our meals outside of the hotels were better than the ones provided in the hotels.  The best part of our tour was our guide Vaida!  She was exceptional, in fact better than any guide I have had during any of my extensive travels.  I will recommend your company to my friends, and hope they also will be lucky enough to have such a wonderful guide.
    Ginny Hackney, USA, 2015 (G1 tour in opposite direction Tallinn-Vilnius)
  • The cycling trip has been the highlight of the year my life :)  for me. It was 10/10 all the way. I wouldn't change a thing and have told my friends they should go.
    Thank you so much for an incredible experience. I knew little about your part of the world . . . and now I only want to know more. The Curonian Spit is beautiful. It's all beautiful.
    Plus, with the help of Redas and Igor I was able to make a detour and find the house my uncle built where my mom lived in the Kaliningrad Oblast until 1945.
    Kudos to each of you for making me feel welcome and for anticipating and meeting my interests and needs. Seriously, you guys are amazing!!
    Gabriele Goldstone from Winnipeg, Canada, 2019 (self-guided supported cycle tour from Klaipėda to Gdansk, SG18x)
  • My wife and I loved the Baltic self-guided tour of Estonia, Latvia and Lithuania.  The route selected meant each day had a good piece of riding on quiet roads or bike paths through interesting countryside plus stops in all of the major cities and towns.  Our small group got on very well together.
    Simon Flowers, Switzerland, 2015 (self-guided tour of the Baltics: Tallinn to Vilnius)
  • Yes we had a good trip. Saw some nice nature and pleasant villages. The hotels were also good. And the bikes. The driver drove us fast and safe from / to Riga. And we were lucky with the weather. Just a few drops of rain the last day. Mostly sunny. It rained a lot more in Sweden during that week. Best regards,
    Hans Brandtberg, Sweden, 2013 (tour SG1, along the Lithuanian Seaside)
  • Hi Saulius, We had a great time on our trip, and would recommend you to anyone. If you ever figure out how to do a Helsinki - Tallinn via St Petersburg ride, we'd be in!"
    Richard Seton, USA, 2014 (self-guided tour of the Baltics: Tallinn to Vilnius)
  • Our cycling-group has spent 10 days in Lithuania and explored your country on Baltic Bike Travel route “Vilnius-Curonian Spit-Klaipeda" – we all want to thank you again for your efforts and great assistance in planning and organizing our individual intentions to realize our this years cycling idea.
    Ludwig Enser, Germany, 2012 (tour SG2, Lithuania – from the capital to the Seaside)
  • Now we are back from a most interesting and well-organized "Baltic Capital City" guided bicycle tour. We have cycled in France, Italy, Scotland, Spain, Portugal, Hungary, Austria, Switzerland, Poland, Greece, Germany, the Czech Republic and Ireland in all kinds of landscapes ... so we have some guided cycle tours to compare with. My husband and I are so very satisfied with the whole tour. It was just what we expected except for some extra positive factors...
    Anita Bostrom-Baversten, Sweden, 2011 (tour G1)
  • Wishing to see a part of the world we knew little about, we 6 friends took a chance on BalticBike and were not disappointed. We had great support on our custom trip from Vilnius to Tallinn, including the support we had for an unexpected trip to the emergency room in Lithuania.  The contrast of the capital cities and the rural national parks was visually impressive.  We would not hesitate to recommend BalticBikes, professionally managed from start to finish.
    Marion Leff and co. - USA, 2018 (self-guided supported cycle tour from Vilnius to Tallinn, SG11)

Privacy policy

This privacy policy sets out how Baltic Bike Travel collects, uses and protects any information that you give when you use this website www.bbtravel.lt.

Baltic Bike Travel, UAB is an incoming tour operator based in Klaipėda, Lithuania. You may contact us if you have any questions about our privacy policy or information we hold about you: by emailing us at bbt @ bbtravel.lt or writing to us at Baltic Bike Travel, Naujoji Uosto str. 3, LT-92120 Klaipeda, Lithuania or phoning us to +37046300144

Baltic Bike Travel is committed to transparency and respecting your online privacy, and recognises the need for appropriate protection and management of the personal data you share with us. That's why we only ask you for information related to the services we provide. We never sell, rent, share, trade or give away any of your personal information to anyone. This privacy policy describes what information we collect from you, how it is used and what security measures we take to protect it.

Baltic Bike Travel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with EU Personal Data Protection Directive and this privacy statement.

Topics:

  • How we collect information about you?
  • How will we use the information about you?
  • Legal Basis of Processing
  • Access to your information and correction
  • Cookies
  • Newsletter
  • All rights reserved

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How we collect information about you?

We collect information about you when you fill in our contact, website log-in registration and tour reservation forms, subscribe for our newsletters. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you in order to process your trip booking and to ensure your travel arrangements run smoothly and meet your requirements. This will require us to pass the information on to relevant suppliers of your travel arrangements such as hotels, transport companies and other suppliers and we will email you about other products and services we think may be of interest to you.

We will take appropriate technical and organizational measures to prevent unauthorized or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data. Baltic Bike Travel will not share your information for marketing purposes. In processing your booking, we may be required to provide your details to security or credit checking companies, financial institutions, public authorities as required by law.

Your personal data may be stored, used and otherwise processed within Lithuania and/or any other country/ where you were asking for services. Data protection laws may not be as strong outside the European Union as they are in the EU. Personal data is transferred to a company which is required by our contract with them only to deal with the data in accordance with our instructions and to maintain appropriate security to protect the personal data which we are satisfied they have. We will not, however, pass any information on to any person who is not responsible for part of your travel arrangements unless we are legally obliged to do.

Legal Basis of Processing

There are several grounds on which Baltic Bike Travel will store and use your data. As follows:

  • Consent: for certain types of processing (e.g. marketing activities), we rely on your consent to use your data. You may withdraw your consent at any time by contacting bbt @ bbtravel.lt.
  • Contract: much of the time, our use of your data will be because of the contract between us – that is, in relation to your travel booking. We will usually retain relevant data for up to seven years from the date the contract completes – e.g. the last day of your trip.
  • Legal obligations: we are under certain binding legal obligations, such as accounting to the government for tax and making financial records available for audit. In such cases, we are typically obliged to retain data for up to ten years from the date of transaction.
  • Legitimate interests: we use personal data to manage our operations and to make business process improvements. Our legitimate interests will not override your right to privacy.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address bbt @ bbtravel.lt, or to Baltic Bike Travel, Naujoji Uosto str. 3, LT-92120 Klaipeda, Lithuania. We will endeavour to ensure your personal information is accurate and up to date and you may contact us to correct or remove information you think is inaccurate.

Cookies

A cookie is a small file is placed on your computer's hard drive when you browse a website. The cookie helps to analyse web traffic or lets the website to recognize you when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

Newsletter

If you subscribe to our newsletter, we will ask for your email address. This information is used to send you information about our company, products or news from our destinations. Our newsletters may occasionally contain links to other websites. Baltic Bike Travel is not responsible for any content or privacy policy on other such websites. If you no longer wish to receive our newsletters, you may opt-out at any time by clicking on the "unsubscribe" link found at the bottom of each newsletter. You may also request to be removed from our mailing list by emailing us at bbt @ bbtravel.lt.

All rights reserved

No content on our website may be used or reproduced for any commercial purposes. Baltic Bike Travel reserves the right to amend this privacy policy at any time. This privacy policy was last updated on 24th October 2018.

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